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First Time
You can check out this video for a complete tutorial. But please read through the texts below as well.
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If your Ivy is in batch 1&2, please plug in the power cable before the first boot up.
First time with Ivy
- Examine the exterior of your Ivy. Here is a list of potential related problems and their solutions:
- My Ivy has a loose screen.
- Press the button at the back of Ivy to start. Here is a list of potential related problems and their solutions:
- My Ivy is not booting up.
- I see error code & WiFi Test on the screen.
- My Ivy is showing “No SD card found”.
- Download ESP SoftAP Provisioning from Google Play Store or Apple Store.
- Download Tuya Smart from Google Play Store or Apple Store.
- Prepare the plant according to How to prepare the Plant.
- Follow the tutorial on Ivy’s screen and activate Ivy. Here is a list of potential problems and their solutions:
- My Ivy is not booting up.
- I have trouble using ESP SoftAP Provisioning.
- I can’t activate Ivy via Tuya Smart.
- My Ivy just restarted itself without any sign.
- Side touch bars are not functional during tutorial.
- If the water level sensor is not accurate, please manually recalibrate it after the tutorial according to How to manually recalibrate the water level sensor?
- My Ivy can’t automatically detect its plant.
- Upgrade your Ivy to the latest software version according to How to upgrade (OTA) my Ivy? After the OTA, your Ivy should automatically start Evolving.
- Select a plant on the Tuya App (How to select or change the plant for my Ivy?).
- Here is a list of questions you might be wondering:
- What do all these expressions mean?
- Why is the time shown by Ivy is not accurate?
- Why is the weather and location info shown by Ivy is not accurate?
- Why does the soil moisture sensor keep studying?
- How to tune Ivy’s sound perception sensitivity?
- Should I worry about the sensor data numbers?
- Why the sensor data shown on Tuya Smart and on Ivy are different?
- My Ivy is not connected to the internet.
- How long can my Ivy last without charging?
- The front button is not working.
- My Ivy doesn’t seem to feel my touch.
- My Ivy is stuck at an expression
- My Ivy is showing the wrong time.
Software